Courses designed to prepare new hires to deliver that exceptional resident experience upon which your reputation depends.
Like many Assisted Living companies, your greatest risk may be your lowest paid employee. Your new hires and front-line caregivers may have little or no experience in senior care, nor do they understand your residents’ (and their families’) challenges, concerns and needs.
Redilearning can help you unlock the secrets to getting new hires onboard quicker and with a more thorough understanding of how to deliver an exceptional resident experience.
Welcome to Assisted Living
Designed to acquaint new hires with the assisted living setting, this interactive content answers questions like: Who lives and works here? What things make assisted living settings unique? And most importantly, how working with elders and their families can be some of the most challenging and rewarding work!
Residents and Families
Families and residents go through a long process when faced with their decision to seek help in caring for themselves or a loved one. Learn effective communication techniques and strategies tailored to resident and family interactions to ensure a comfortable transition into their new home.
A robust activities program leads to happy residents and strong referrals to grow your business. This 3-part series uses a best practices approach to help activities professionals understand, develop, administer and grow a thriving activities function.
DOWNLOAD THE CLIENT SPOTLIGHT
Enlivant Client Spotlight
Redilearning recently sat down with Enlivant’s VP Learning & Development, Steve Baker to learn how the company is using learning to engage employees and maximize skills at every level of their organization.
The Assisted Living Quickstart Series: Delivering the Resident Experience, introduces new team members to the unique world of assisted living, builds hospitality skills, and drives productivity quickly.
BUILDING A FRONT-LINE CULTURE: Context Is Everything!
Come explore Redilearning’s new Assisted Living Quickstart: Delivering the Resident Experience series – a completely new concept in training front-line workers to thrive in the specialized world that is assisted living today. During this webinar, you’ll learn about:
Contextual learning – learning that helps new hires with no experience in senior care see how their delivery of services can make or break your reputation.
Training topics that are necessary to understand and apply, but operators struggle to provide such as, competition and choice in selecting a senior care setting, the importance of wellness as we age, what families and residents go through making the senior care decision, and other drivers of a well-executed hospitality model.
About our Guru: Jan Wilson, M.ED., SPHR
Jan brings over 25 years of technology, human resources and learning expertise to the Redilearning team. As an organizational development consultant, she has provided strategic planning, process alignment, curriculum development and planning and learning solutions to a variety of clients in pharma, healthcare, and state governments.