Courses designed to prepare new hires to deliver that exceptional resident experience upon which your reputation depends.

Like many Assisted Living companies, your greatest risk may be your lowest paid employee. Your new hires and front-line caregivers may have little or no experience in senior care, nor do they understand your residents’ (and their families’) challenges, concerns and needs.

Redilearning can help you unlock the secrets to getting new hires onboard quicker and with a more thorough understanding of how to deliver an exceptional resident experience.

Three elderly women sitting in front of home

Welcome to Assisted Living

Designed to acquaint new hires with the assisted living setting, this interactive content answers questions like: Who lives and works here? What things make assisted living settings unique? And most importantly, how working with elders and their families can be some of the most challenging and rewarding work!

Senior adults with their adult children.

Residents and Families

Families and residents go through a long process when faced with their decision to seek help in caring for themselves or a loved one. Learn effective communication techniques and strategies tailored to resident and family interactions to ensure a comfortable transition into their new home.

Group of Seniors in Yoga Class

Activities Programs

A robust activities program leads to happy residents and strong referrals to grow your business. This 3-part series uses a best practices approach to help activities professionals understand, develop, administer and grow a thriving activities function.

  • DOWNLOAD THE CLIENT SPOTLIGHT

Enlivant Client Spotlight

Redilearning recently sat down with Enlivant’s VP Learning & Development, Steve Baker to learn how the company is using learning to engage employees and maximize skills at every level of their organization.

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  • DOWNLOAD THE eBROCHURE

Assisted Living Quickstart eBrochure

The Assisted Living Quickstart Series: Delivering the Resident Experience, introduces new team members to the unique world of assisted living, builds hospitality skills, and drives productivity quickly.

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  • WATCH OUR WEBINAR

BUILDING A FRONT-LINE CULTURE: Context Is Everything!

Come explore Redilearning’s new Assisted Living Quickstart: Delivering the Resident Experience series – a completely new concept in training front-line workers to thrive in the specialized world that is assisted living today. During this webinar, you’ll learn about:

  • Contextual learning – learning that helps new hires with no experience in senior care see how their delivery of services can make or break your reputation.
  • Training topics that are necessary to understand and apply, but operators struggle to provide such as, competition and choice in selecting a senior care setting, the importance of wellness as we age, what families and residents go through making the senior care decision, and other drivers of a well-executed hospitality model.

About our Guru:  Jan Wilson, M.ED., SPHR

JanWilsonJan brings over 25 years of technology, human resources and learning expertise to the Redilearning team. As an organizational development consultant, she has provided strategic planning, process alignment, curriculum development and planning and learning solutions to a variety of clients in pharma, healthcare, and state governments.

 

WATCH THE WEBINAR

What you get only with Redilearning

Exclusive content to get new hires and front-line caregivers delivering an improved resident experience from the start.

Exclusively for Assisted Living

  • Incorporates best practices for frontline staff to be keenly tuned into special needs
  • Addresses care staff, housekeeping, dining or any other position that interacts with residents and families
  • Builds pride and appreciation for peers, residents, families, and a hospitality culture

Engaging, Interactive content

  • Easily grasped by any frontline team member in short, 30-minute courses
  • Real world scenarios and a recurring cast of characters bring courses to life
  • Designed by master’s level instructional designers with direct experience in assisted living settings

Relevant Topics

The Assisted Living Quickstart Series courses introduce new team members to the unique world of assisted living, building hospitality skills, and driving productivity quickly.

  • Wellness
  • Quality
  • Customer service
  • Family dynamics
  • Aging sensitivity
  • Building and supporting activities programs

Ready to get your Assisted Living new hires
delivering value from the start?

Request a demo